Philosophy of Care
Highview Residences has been uniquely designed to enable our Residents to be as independent as possible for as long as possible. It also allows our team of care professionals help Residents navigate their day. The design is foundational for providing a living space where Residents can thrive.
For the person with deep memory loss, our expression of care and love is not the technologically invasive “doing to” but the attentive “being with.” This approach allows our Residents to live in relationship with others built on love, respect and dignity and helps them draw upon their remaining physical, emotional, relational and creative capacities.
By being present to cue them to their next success, our Residents experience a string of successes throughout the day, feeling the warm comfort everyone feels when they do something well.
We are devoted to the wellbeing of persons with deep memory loss, throughout the course of their illness, including a natural and peaceful dying.
The scope of our philosophy of care covers the following domains of wellness:
- Spiritual
- Emotional
- Intellectual
- Vocational
- Environmental
- Physical
- Social
The foundational goal at Highview is twofold:
- for Residents to be as independent as they can be, for as long as possible
- to have the opportunity to experience mini successes throughout their day
How do we do this? The philosophy of care at Highview is very simply that we use our Guiding Hands to help our Residents navigate their day. This “guiding” is fostered by the design of the home (which enables and encourages independence) and through the care provided by our team. It is a circle of care linking the Resident, their family members, and the wholistic team at Highview Residences. This circle rests in the spiritual embrace of God who is foundational to Highview Residences, where we strive to ‘Honour God in all we do.’
Our Philosophy of Care is anchored to our Promise of Living + Dementia: Each Moment | By Design | With Love. This Promise is to our Residents, their Families and our Associates.
Our staff members include Nurses, Personal Support Workers, Developmental Service Workers, Chefs / Food Service Associates, Recreation Associates, Maintenance and Administration Personnel. All our caring staff receive specialized training in serving those who come to us dealing with deep memory loss.
Palliative Care
Palliative care can be provided for any Resident while living at Highview. This could include the services of a Community Palliative Care Team in consultation with a family doctor, nursing staff and Resident’s substitute decision maker.
In 2023, Highview loving and carefully created our own Palliative Care program for our Residents and the Family Palliative Care Guide for our Families, as their loved one is changing and coming nearer to the end of their life. Our team cares for the Resident and supports the family through this sacred time.
