Accessibility Policy

Highview Residences is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination. We are dedicated to the principles of independence, dignity, integration, and equality of opportunity. We will continue to meet the needs of people with disabilities in a timely manner by: preventing and removing barriers to accessibility; and meeting accessibility requirements under the Integrated Accessibility Standards Regulation, enacted under the Accessibility for Ontarians with Disabilities Act.

Resident Service

Highview Residences is committed to ensuring our Offices and Homes provide an accommodating environment and accessible services when needed. We will continue to ensure compliance with the Accessible Resident Service Standard.


Highview Residences will provide training to all employees, volunteers and persons who deal with Residents and the public on our behalf on the requirements of the Regulation and the Human Rights Code as it pertains to persons with disabilities.

Information & Communications

Highview Residences will, upon request, provide or arrange for the provision of accessible formats and communication supports for persons with disabilities when needed.

Employment Standards

Highview Residences will continue to develop and implement employment practices to encourage persons with disabilities to participate fully in all aspects of the organization by:

  • identifying and removing workplace barriers;
  • inclusive employment processes for recruitment, retention and employee development;
  • continuously reviewing standards and best practices related to accessible employment.


Accessible feedback processes to respond to inquiries and suggestions received are identified below.

In Person

Highview Residences
35 & 41 Capulet Walk
London, N6H 5W4


Joyce Reynolds, General Manager

(226) 377-3626‬,


Highview Residences
35 & 41 Capulet Walk
London, N6H 5W4


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